THE COMPANY
Work with a large, established international premium retail brand with a strong presence across multiple markets and a well-established retail network in Australia and the wider Oceania region.
The business is recognised for its high standards, customer-focused culture and commitment to developing its people. This is an environment suited to retail leaders who enjoy working in a fast-paced setting, take pride in presentation and service, and want the opportunity to build their leadership capability within a sophisticated global business.
THE ROLE
We are seeking an experienced Assistant Store Manager to support the Store Manager in the leadership and performance of a high-volume retail outlet at Homebush DFO.
This is a hands-on leadership position for someone who enjoys being visible on the shop floor, developing people and taking ownership of the day-to-day performance of a busy store. You will play an important role in delivering an exceptional customer experience while supporting commercial performance, team engagement and operational standards.
Day-to-Day
- Partner with the Store Manager to drive store sales, profitability and overall performance.
- Lead, coach and develop a diverse retail team, helping individuals reach their potential and preparing high performers for future opportunities.
- Support recruitment, onboarding, performance management and succession planning across the team.
- Create an engaging customer environment through consistently high standards of service and leadership.
- Monitor store standards, operational procedures and loss prevention practices.
- Work closely with the team to maximise commercial opportunities, including promotional activity and key trading periods.
- Maintain strong visual and merchandise presentation standards across the store.
- Oversee daily stock activity, replenishment, transfers and floor changes.
- Use commercial awareness and customer feedback to identify opportunities to improve sales and performance.
- Act as a positive role model for professionalism, presentation, teamwork and customer service.
EXPERIENCE REQUIRED
- Minimum 2 years' experience in a retail management or supervisory leadership position.
- Demonstrated experience leading and developing a team of 10+ people.
- Previous experience in a high-volume, fast-paced or outlet retail environment is highly desirable.
- Strong communication and interpersonal skills, with the ability to build genuine relationships with customers and team members.
- A commercially minded approach with an understanding of sales, performance and operational standards.
- Confident coaching and developing people, with a genuine interest in helping others succeed.
- Highly motivated, accountable and comfortable working in a hands-on retail environment.
- Strong attention to detail and pride in personal presentation.
- A collaborative team player who can also take ownership and make decisions independently.
- A genuine passion for premium customer service and representing a high-profile international retail business.
COMPANY PERKS
- Competitive remuneration with an additional commission structure.
- Generous employee discount.
- Opportunity to further develop your leadership and commercial retail skill set within a global organisation.
- Access to an Employee Assistance Program.
- Additional leave benefits, including paid parental leave, birthday leave, personal leave benefits and access to a sabbatical program.
- Inclusive workplace culture that values diversity, individuality, respect and professional development.
- Opportunity to build a long-term career within a large international retail organisation.
SALARY
$74,000 + Super + Commissions
HOW TO APPLY
Hit the apply button or send your resume directly to michaelal@tshr.com.au with the email title “Assistant Store Manager Homebush DFO ” to be considered.